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Contact

Get in touch with Kinetex

We typically respond to email within 1 business day.

For product support, sales enquiries, billing questions, partnership proposals, or grievances — please reach us through any of the channels below.

Business Entity

Legal name KINETEX LLP
LLP Identifier ACX-3608
Incorporated 18 April 2026

Registered Office

Address C Block, Flat No. 506, Savadha, Kollur, Sangareddy, Tellapur, Ramachandrapuram, Medak – 502032, Telangana, India

Reach us

Email (general) support@kinetex.co.in
Email (grievance) grievance@kinetex.co.in
Phone +91 63016 15310
Hours Monday – Saturday, 10:00 – 19:00 IST

Grievance Officer

Pursuant to the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the designated Grievance Officer for Kinetex is:

Name Vennapusa Vishnu Vardhan Reddy
Designation Designated Partner, KINETEX LLP
Email grievance@kinetex.co.in
Response time Acknowledgement within 48 hours; resolution within 30 days

Customer support for in-store payments

If you made a payment at a Kinetex-powered store and need help with a refund, missing receipt, or transaction dispute, please email support@kinetex.co.in with your order number, store name, and date of purchase. Our typical resolution time is 2–5 business days. See our Refund Policy for full details.

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